Technology Upgrades and Facility Use Top March WCA Meeting

 

In the resident forum, Covenants Committee members Russ Crooks and Charles Stephens took the floor at the start of the meeting to express concern that there had only been one committee meeting since June. Crooks said he was worried that the violation process was getting backed up and wanted to bring it to the board’s attention. Stephens requested an updated workflow for the violation process under Inframark.

After hearing an overview of a proposal from Brown & Brown, the association’s insurance broker, all board members present voted in favor of renewing the policy. Jessica Siddle and Jason Jozefiak were absent. Premiums decreased by roughly 5 percent this year.

WCA President Michiel Oostenbrink asked Association Manager Karen Marrero why the Covenants Committee hadn’t received any violations to review. Marrero told him that 193 courtesy notices had been sent out. Director Eric Holt noted that the board doled out fines last month, which meant that violations were being processed. Director Jack Maurer said the Variance Committee also has not had a meeting since Greenacre was managing the community.

Holt then opened his treasurer’s report by sharing that the association’s year-end financials had been finalized. The WCA came in $228,000 under budget, in part due to income from capital contributions and investment interest. They spent less on Swim & Tennis payroll than was budgeted, largely because the facilities manager was let go, he added.

Maurer, who serves on the S&T Committee, said that the association is currently down four staff members, leaving facilities short-staffed. He noted that Patrick Piper from Pipeline is looking for new lifeguards. Holt asked whether Piper was discussing the issue with Inframark, and Maurer assured Holt that he was. Holt clarified that the association does the hiring, not Piper. Director Theresa Lanzar said she thought that Piper should attend the monthly board meetings, and the board agreed.

In her report, Marrero said that Inframark would look over the outstanding collections, then send them to the board for review. Maurer asked about the status of the pool slide, and Marrero replied that they are still waiting for a part to be delivered, and no one is responding to her calls or emails. Maurer said he would reach out himself.

Government Affairs Committee Chair Ashley Wait-Woodcock said she has been receiving emails about sidewalk and traffic light complaints, as well as the situation on Brompton surrounding parking signage. She said she plans to meet with Hillsborough County Neighborhood Liaison Mary Fuentes. Wait-Woodcock stressed the importance of educating residents about the complaint submission process so they can advocate for themselves.

S&T Committee Chair Dan Haigy said that beginning in January, residents have had to enter the names of the people who are playing with them. The committee runs a weekly report and sends it to Piper so he can provide training to cabana attendants who might not be enforcing the new policy. So far, the process has been successful, he added.

Haigy reported that the committee has submitted an updated version of the S&T rules and regulations. Maurer recommended tabling approval until the April meeting, noting that several items need to be carefully reviewed. Oostenbrink said they also need to run the rules by legal counsel. Open pickleball play kicked off three weeks prior. Haigy said that Thursday appears to be successful, but Saturday evening, less so. The committee plans to track the program’s progress before making any further recommendations.

Brad Swindell, chair of the Technology Advisory Committee, told the board that they’re preparing for the next phase of the community improvement project, which is access control and video surveillance. The committee met on Jan. 26 with board members, property management and S&T committee members to identify a series of access points to be secured. Swindell shared a list of proposed access points to be implemented in at least two phases. He then shared proposed locations for surveillance cameras and asked the board to weigh in on some of the options. The initial plan was to install 10 cameras during phase 1, but the board agreed to add two, for a total of 12. The additional cameras would provide better coverage of the activity room and pickleball courts, Swindell said.

The committee created a 21-page scope of work that needs to be approved. Maurer moved to approve the document, and his motion passed, 5-0. Swindell recommended that Inframark get no fewer than three proposals and provide potential contractors with 60 days to respond, and the board agreed.

Swindell then proposed a way to standardize the storage of email documentation using free mailboxes. The committee created a proposal that wouldn’t change anything operationally, but would use shared mailboxes to distribute messages to relevant users. Maurer moved to accept TAC’s proposal for staff, board officers and committees first, and the motion passed unanimously. The association needs a security audit, and Swindell asked the board’s permission to interface with Tampa Bay Tech, the WCA’s technology contractor. The board agreed.

In new business, the board tabled a review of the INSG Communication and Procedure Policy to April. They unanimously passed a motion to approve an amendment to Inframark’s contract regarding the maintenance technician services the company would provide, after which Wait-Woodcock left the meeting. Maurer said he wanted the board to be able to cancel the service at any time. Oostenbrink agreed to follow up with appropriate language and have Reres review it. Maurer stated that he had some issues with the 2026 Reserve Priority list and agreed to share his concerns with the board in an email.

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